current client retention vs new client acquisition

Current Client Retention vs New Client Acquisition

Posted Posted in Building Better Customer and Business Relationships, Business Growth & Development, Follow Up Strategies

Plumbers, HVAC and other business owners, I have a question for you. As the end of the year draws near, it’s time to look at our budgets for our businesses in the coming year. What percentage of your marketing is earmarked for current client retention vs new client acquisition? Over at the SBA, Small Business Administration, it […]